Reviews for Hawthorne at Victoria

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Posted On: 12/5/2017

Repairs

This morning I posted that my bathtub had a gouge in the inner side, not knowing exactly how deep it was since that was present when I moved in last month. A little while later there was a knock at my door. The maintenance men of Hawthorne were here to fix it. While here they corrected several other things too. Kudos to them on a job well done.
By: Barbara Castlow     Verified Resident
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Posted On: 11/8/2017

Francisco is seriously a star

I’ve posted about this before, but Francisco is amazing. He saw me the other day walking my dog, and he gave us an update on our apartment that’s being renovated. It made us excited at the progress and that he went out of his way to let us know. He, Sylvia, Dru and the rest of the staff are so sweet and helpful. Best apartment complex ever.
By: J.R. Ortega     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 10/6/2017

Great Apartments

Great place to live!
By: Roland Yves Veh     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 7/21/2017

Francisco is amazing!

I just want all residents at Hawthorne at Victoria to give Francisco a huge round of applause. Francisco is the best maintenance manager I have ever worked with. Our AC unit went out today, and before 10 a.m., he was here working on it. Now, we're thankfully beating the heat. Francisco never ceases to amaze me with how he keeps a smile on his face even when the going gets really tough. I remember earlier this year, our AC unit needed Freon, and he came over after hours on the weekend to fix us right up. It meant a lot, because our family was visiting our wonderful apartment for the first time, and that experience of having him come fix the AC left them with a great impression. They thought it was awesome how quick he was to help. He has the best work ethic, even when managing almost 300 apartment units. Anytime he comes over to fix something, we always chat, and he explains why something isn't working. Seriously, when you see Francisco around the complex, say hi! Don't just wait until something goes wrong at your apartment unit. He's an all-around hardworking, nice guy. Thanks, Francisco, for all you do. You're amazing!
By: J.R. Ortega     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 7/21/2017

Francisco is amazing!

I just wanted to say that ever since we moved to Hawthorne a year ago, Francisco has always done a fantastic job with helping us when things go wrong. With almost 300 apartment units to check on, I'm amazed with how Francisco does it all with a smile on his face and the utmost courtesy. I'm fully comfortable talking with him when he's fixing whatever went wrong, and he's always helpful in that he explains what may have gone wrong. Today, it was our AC unit that went out. He was here before 10 a.m. ready to help us beat the heat. Earlier this year, our AC unit ran out of Freon, and he stopped by on the weekend to help us with that. That meant a lot to me, because our family was in town visiting. We went without AC for less than an hour that day. Even my family commented how wonderful it was to have someone come help on the weekend like that. We all should consider ourselves lucky residents to have someone like Francisco here to help. When you see him around the complex, tell him hi! Don't just wait until something goes wrong. He's seriously an all-around hard-working, nice guy.
By: J.R. Ortega     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 5/21/2017

Great home!

I love living here so much that I am sad to be leaving, but I am moving to a bigger city. The apartments are nice, the community is lovely, the dog park is huge, the maintenance workers are efficient, the other staff are wonderful, and overall it's a beautiful experience living at Hawthorne Victoria.
By: Kathy W.     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 5/10/2017

Maintenance

Francisco, Floyd and Marco just came by my apartment to repair my bathtub. These guys did am AMAZING job. Then even repainted my door and fixed my sink as well. It wasn't a big deal but they wanted to make sure that I was completely happy. Very friendly guys and very reliable. Excellent job y'all.
By: Logan     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 1/18/2017

great place!

We are new residents to the community and so far our stay has been more than pleasant. We look forward to meeting our neighbors at resident functions. The management and maintenance staff has made our transition here smooth and accommodating.
By: Veronica Vera     Verified Resident
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Thank you so much for your positive words and rating! Your kind words mean more than you know and we will continue to strive for excellence at Hawthorne at Victoria!

Posted On: 12/5/2016

They replaced my Fridge!!

This has been my best apartment experience so far in my entire life! My fridge went out and they replaced within three hours and replaced all of my refrigerator magnets and transferred my food!!!!!!!! A few months ago, my deadbolt was sticking and wouldn't allow me to insert my key. Within a few hours someone was lubricating the lock and took care of my problem! I believe his name was Antonio, now I feel bad if I don't get it right. But he helped me on both occasions and had someone else with him when he replaced the fridge. Those guys are awesome! This is the 7th complex I have lived in between two separate cities and this one by far is the most amazing experience I have had!!! Even the ever pleasant ladies behind the front desks astound me! I walk in the door and someone helps me!!! And even the landscaping is perfect!
By: David Uszynski     Verified Resident
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Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Posted On: 8/31/2016

Maintenance

Francisco is the best maintenance employee that this facility has! He always has a smile and ready and willing to help me.
By: Krystle Pena     Verified Resident
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Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Posted On: 7/13/2016

The best

This review is for maintenance . These guys work in this Texas weather and do an amazing job everytime ! Every little detail is never left unnoticed and there is not a problem to small or to big . I want to point out Francisco the most he does his job very professional and to the tee .
By: Jay Thielen     Verified Resident
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Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Posted On: 3/1/2016

Thank you

Thank you Francisco & Matt for all that you do!
By: Farah     Verified Resident
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Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Posted On: 1/18/2016

Maintenance Staff

The maintenance staff has never failed me. They respond very quickly to any requests I have had (not many cause things don't break often). I have never been so impressed living somewhere. Love my community.
By: Kara Gaines     Verified Resident
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Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Posted On: 8/20/2015

Maintenance

I have so much I could say about this crew in great ways, but I'll narrow it down. Anything I have asked for/or submitted has been accomplished with lightening speed. Even if what they came for wasn't all I had requested they still hooked me up. I can not say or think greater things about this crew!!!
By: Kara Gaines     Verified Resident
Read Property Manager's Response

Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at Victoria makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at Victoria home. If there is anything that I can ever do for you, please feel free to contact me at 361-574-7071 or hvictoria@hrpliving.com. Kindest Regards, Carol Bond, Community Manager

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4 out of 5 stars

Testimonials

  • Hawthorne at Victoria
    2402 North Ben Wilson Street 
    Victoria, TX 77901
    (361) 574-7071
  • Office Hours

    Monday: 08:30 AM-06:00 PM
    Tuesday: 08:30 AM-06:00 PM
    Wednesday: 08:30 AM-06:00 PM
    Thursday: 08:30 AM-06:00 PM
    Friday: 08:30 AM-06:00 PM
    Saturday: 09:00 AM-05:00 PM
    Sunday: Closed